{"id":1694,"date":"2022-03-21T21:12:54","date_gmt":"2022-03-22T00:12:54","guid":{"rendered":"https:\/\/www.brixexperience.ca\/?page_id=1694"},"modified":"2026-05-19T16:34:13","modified_gmt":"2026-05-19T19:34:13","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.brixexperience.ca\/en\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t
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FAQs<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Q: What kind of payments do you accept?\u00a0<\/b><\/p>

We accept Cash, Debit, Visa, Mastercard, and Amex.\u00a0<\/p>

Q: Do you offer private events?<\/b><\/p>

Yes, absolutely! Please visit our private events page or contact Eric Effinger at eric@brixexperience.ca<\/a><\/p>

Q: How can I contact Brix? <\/b><\/p>

For Private Events:<\/em>
Eric Effinger | Director of Operations
Email: eric@brixexperience.ca<\/a>
Phone: 506.988.2243<\/a><\/p>

For Classes, Tickets, and Social Media:<\/em>
Bridget Moran | Assistant Operations Manager & Social Media Manager
Email: bridget@brixexperience.ca<\/a>
Phone: 506.210.0491<\/a><\/p>

For Caf\u00e9 & Catering:<\/em>
Alex Aube | Caf\u00e9 Manager
Email: alex@brixexperience.ca<\/a><\/p>

Q: Does Brix accommodate allergies & dietary needs?<\/b><\/p>

Our team will make every effort to accommodate your needs where possible.
Each class description lists most common possible allergens.
Reach out to\u00a0 bridget@brixexperience.ca<\/a> with any questions.<\/p>

Q: Should I eat before a cooking class?<\/b><\/p>

It is up to your discretion. Each class consists of a three-course meal unless otherwise noted. In an effort to help our environment, you are encouraged to bring your own take home container for any leftovers you may wish to enjoy later.<\/p>

Q: How long are classes? <\/b><\/p>

Classes range between 1-3 hours, depending on the class.<\/p>

Q: Are classes hands-on?<\/b><\/p>

The answer is YES, unless otherwise noted as a Demonstration or Demo Class<\/span>. Brix wants you to feel a part of the experience. Our hope is that our guests will gain knowledge, skills, and confidence while actually prepping our 3-course meal or our cocktails.<\/p>

Q: Is there a dress code? <\/b><\/p>

No, we simply ask that you wear comfortable clothing and footwear.
Be aware you may be standing for extended periods of time.
Please refrain from wearing scented products such as cologne, perfume and fragrant personal care products.<\/p>

Q: How big are the classes?<\/b><\/p>

Depending on the class and room location, classes can accommodate 10-36.<\/p>

Q: Do you tip the chef and team?<\/b><\/p>

I<\/span>f you feel your<\/span>\u00a0experience was worthwhile, you most certainly may acknowledge the team in this manner.<\/span><\/p>

Q: What time should I arrive for class?<\/b><\/p>

We recommend arriving 10-15 minutes early in order to register. Classes begin promptly.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Cancellation Policy<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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You are more than welcome to change or cancel your class reservation up to 72 hours before your scheduled class start time for an account credit, this will also allow us time to fill our spot for those on our waiting lists.<\/p>

We do not offer credit card refunds, and we are not able to offer class credit or transfers for last-minute illnesses, work-related conflicts, personal emergencies\u00a0etc. You are always welcome to send someone in your place, as we understand that these things do happen. If you are purchasing this class as a gift, please provide this cancellation policy to the recipient, as this\u00a0policy will still apply.<\/p>

Cancellations within 72 hours of the booked class and no-shows forfeit the full course fee.\u00a0Guests are responsible to arrange for\u00a0suitable transportation before and after all classes. BRIX Experience does not allow refunds or transfers due to weather conditions.<\/p>

For Private and Corporate events, please refer to the cancellation policy on your contract.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Copyright<\/strong><\/p>

All recipes which you may receive by email or in person are strictly the property of Brix Experience.\u00a0The reproduction, representation and the publication of the recipes by\u00a0Brix Experience\u00a0are permitted for exclusively private or non-commercial use, subject to respecting the authorship of the recipe by indicating, on the\u00a0recipe, in an apparent and readable, the mention recipe proposed by\u00a0Brix Experience.<\/p>

Privacy Policy<\/strong>
All personal information collected by Brix Experience is treated as strictly confidential and will not be shared with\u00a0third parties.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

FAQs Q: What kind of payments do you accept?\u00a0 We accept Cash, Debit, Visa, Mastercard, and Amex.\u00a0 Q: Do you offer private events? Yes, absolutely! Please visit our private events page or contact Eric Effinger at eric@brixexperience.ca Q: How can I contact Brix? For Private Events:Eric Effinger | Director of OperationsEmail: eric@brixexperience.caPhone: 506.988.2243 For Classes, […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1694","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nFAQs - Brix Experience Centre<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.brixexperience.ca\/fr\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQs - Brix Experience Centre\" \/>\n<meta property=\"og:description\" content=\"FAQs Q: What kind of payments do you accept?\u00a0 We accept Cash, Debit, Visa, Mastercard, and Amex.\u00a0 Q: Do you offer private events? 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