What kind of payments do you accept?
We currently accept Visa, Mastercard, Amex. Cafe will accept Cash and Interac.
Do you offer private events?
Yes, absolutely. Please visit our private events page or contact Eric at [email protected]
How can I contact Brix?
Email: [email protected] phone: 416.845.2243 (Eric – Operations Director) *if he doesn’t pick up, text him a message with all event or request details.
All Classes
Can we accommodate allergies?
Allergies, gluten free, vegan or plant based requests are common, at Brix will make every effort to accomodate your needs. Simply contact us no later than 48 hours in advance of your class. For any allergies kindly email [email protected] with your class date, name & allergies so we can prepare.
Should I eat before the cooking class?
We certainly don’t recommend it as you will be cooking quite a bit of food. Each class consists of a three-course meal unless otherwise noted. In an effort to help our environment, you are encouraged to bring your own take home container for any leftovers you may wish to enjoy later.
How long are classes?
Classes range between 1-3 hours, depending on the class.
Are classes hands-on?
The answer is YES, unless otherwise noted as a Demonstration or Demo Class. BRIX wants you to feel a part of the experience. Our hope is that our guests will gain knowledge, skills, and confidence while actually prepping our 3-course meal or our cocktails.
Is there a dress code?
No, we simply ask that you dress comfortably for the event. Please refrain from wearing scented products such as cologne, perfume and fragrant personal care products during the event.
How big are the classes?
Depending on the class and room location, classes can accommodate 8-36.
Do you tip the chef and team?
If you feel your experience was worthwhile, you most certainly may acknowledge the team in this manner.
What time should I arrive for class?
We recommend arriving 15 min early in order to register. Classes begin promptly.
Cancellation policy
You are more than welcome to change or cancel your class reservation up to 72 hours before your scheduled class start time for an account credit, this will also allow us time to fill our spot for those on our waiting lists.
We do not offer credit card refunds, and we are not able to offer class credit or transfers for last-minute illnesses, work-related conflicts, personal emergencies etc. You are always welcome to send someone in your place, as we understand that these things do happen. If you are purchasing this class as a gift, please provide this cancellation policy to the recipient, as this policy will still apply.
Cancellations within 72 hours of the booked class and no-shows forfeit the full course fee. Guests are responsible to arrange for suitable transportation before and after all classes. BRIX Experience does not allow refunds or transfers due to weather conditions.
For Private and Corporate events, please refer to the cancellation policy on your contract.
Copyright
All recipes which you may receive by email or in person are strictly the property of Brix Experience. The reproduction, representation and the publication of the recipes by Brix Experience are permitted for exclusively private or non-commercial use, subject to respecting the authorship of the recipe by indicating, on the recipe, in an apparent and readable, the mention recipe proposed by Brix Experience.
Privacy Policy
All personal information collected by Brix Experience is treated as strictly confidential and will not be shared with third parties.
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